SAP Integration with WalkMe: Driving Instant User Onboarding and ROI

The Problem: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. Yet, complication, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Employees struggle to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased dependence on support teams.

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• Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, policy breaches, and wasted time.


• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they face real-time tasks.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can complete tasks efficiently from the outset.